Wednesday, 28 August 2013

Multi-Option Retail The Realm Of The Future


With the acquisition of clothing and homewares retailer EziBuy by supermarket Woolworths, the grocery giant is now touting itself as Australia and New Zealand’s largest “multi-option retailer.”
Woolworths chief Grant O’Brien referred to this move into the online retail world as providing a unique competitive advantage, off the back of the 2011 acquisition of Cellarmasters as a direct online wine retailer.

But supermarkets have been trending to this area for a while. While we have covered the rise of the hypermarket previously, as well as the entrance of Aldi to the Australian marketplace, we can see this trend continuing throughout the wider marketplace.  For some time specific gift cards were available direct from supermarkets, such as iTunes, and as of this week Woolworths (and Big W) are also exclusively offering Google Play Gift Cards. On the other wise of this, Coles have offered their own apparel label for sale via their supermarkets (Mix Apparel) for quite some time.

But where will the multi-option retail space move in the future? Where does the line between supermarket, hypermarket, and DDS begin to blur?

Earlier this year, Aldi held a sale for medical assistance equipment.


What it means for us: The Australian supermarket space is an exciting area of change – the future is uncertain for retailers, but with the constant movement and innovation that supermarkets go through to stay abreast of current trends set them in a good space to move into the online multi-option retail sector.

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