In this article we will cover the upcoming trends that have
been identified from the 2013 South by Southwest – Interactive (SxSWi) conference
that recently wrapped up in Austin, Texas.
Each year, SxSW examines many different aspects of our
ever-converging world, including Interactive (digital, online, etc), Music,
Film, and Education. While the 2013 statistics are yet to be released, the 2012
Interactive portion had 24,500+ conference participants from 72 different
countries attending over 1000 sessions with 2500+ speakers, across a total of
five days.
Some of the major trend to emerge from the 2013 conference
include –
Social data to
improve retail experiences: data was the buzz word of the whole conference,
but some of the most interesting applications were in the retail space. One
session outlined a future where discounts, shop window displays and staff
suggestions could all be customised based on the data available on your mobile
phone. Via near field communication, your smart phone connected to a Facebook
account and a payment platform such as PayPal could display a customised retail
experience just for you. The potential is staff making suggestions based on your
past purchases and digital tags that displayed a unique RRP based on how good a
customer you are. A scenario was even given where music within the store could
be tailored to the age and male/female mix of those within the retail at space
at any given time.
The digitisation of
traditionally non-digital things: Google
Glass was the device everybody was hankering to get their hands on. Whilst
there were no public announcements by Google at the event, Google Glass was
mentioned in just about every session. Combined with the release of The Talking
Shoe video, demonstrations of a beer vending machine that makes new beer
recommendations based on your previous purchase history and talk of contact
lenses that would allow others to see exactly what you are seeing, this is sure
to be an exciting trend to keep watching.
Big data delivering
real business goals: Combine the fact an android smart phone has 67 (60 for
iOS) sensors built in with modern day prolific sharing on social media and you
have a veritable feast of data that insights can be derived from. Best case
examples of big data activation include Starbucks identifying potential
business leaders by monitoring the quickness of progression between barista and
store manager shared via Facebook and Starbucks, or pharma companies being able
to better tailor membership fees based on exercise profiles shared by Nike
FuelBand. Big data is already happening – what are you sharing that you aren’t
even aware of?
These are only a few of the trends that have been cemented
as ones to watch for 2013. As always, we will continue to investigate upcoming
trends as well as emerging technologies across our different newsletters.
Remember, if something takes your fancy comment below and we can delve deeper
into the ideas and opportunities around it.
Hi, it would be great to get more info on the SBSW presentation re social data improving retail experiences if there's something readily available. Thx
ReplyDeleteHi Katrina - while the presentation doesn't appear to be readily accessible, we'll do our best to track down some more information for you.
ReplyDelete